Charity initiative — combatting digital poverty

Digital poverty

Defined by The Digital Poverty Alliance as "The inability to interact with the online world fully, when, where, and how an individual needs to," digital poverty affects millions of people across the UK.

Understanding digital poverty

Digital poverty is a multifaceted problem rooted in insufficient access to digital technologies, poor digital literacy, and a lack of resources to leverage digital tools effectively. According to recent data from The Digital Poverty Alliance, 26% of young people in the UK do not have access to a laptop or similar device, and 52% of people offline cite the un-affordability of broadband as a major barrier.

Causes of digital poverty

Digital poverty is caused by a combination of factors:

  • Economic inequality — Lower-income households often can't afford the high costs of digital devices and broadband services.
  • Lack of digital skills — Even when devices are available, many individuals lack the skills to use them effectively.
  • Geographical disparities — Rural and remote areas often suffer from poor digital infrastructure.
  • Systemic inequality — Social inequalities related to race, gender, age, and ability can compound the effects of digital poverty.
Causes of digital poverty
Impact of digital poverty

The impact of digital poverty

Digital poverty perpetuates a cycle of 'complete poverty' by restricting access to essential services such as education, healthcare, and job opportunities. The digitisation of services means that people without internet access struggle to access things most of us take for granted.

During the pandemic, those without digital access were disproportionately affected, missing out on online education, remote work opportunities, and health services.

Combating digital poverty

Addressing digital poverty requires a comprehensive approach. Key strategies include:

  • Improving access to devices and connectivity — Device donations help provide essential technology to those in need.
  • Enhancing digital literacy — Training programmes offer digital skills training to equip individuals.
  • Systemic change — Policy advocacy pushing for digital equity at all levels of government.
Combating digital poverty
Carnival Internet commitment

Carnival Internet's commitment

Carnival Internet, in partnership with Community TechAid, is dedicated to reducing digital poverty in the UK. For every customer, Carnival Internet contributes 1% of customer bills monthly towards initiatives that provide devices and connectivity to underserved communities.

This collaboration aims to create lasting change by ensuring that everyone, regardless of their socio-economic status, has the digital access they need.

Making a difference together

The fight against digital poverty requires collective action. By choosing Carnival Internet, customers are not only receiving reliable, cutting-edge full fibre broadband services, but also supporting a crucial cause.

Together, we can bridge the digital divide — every contribution counts, and with your connection to Carnival Internet, you are helping connect others as well as yourself.

Making a difference